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SALESFORCE.COM
Salesforce.com is an easy-to-use web-based CRM solution for sales, service, marketing, and call center operations that streamlines customer relationship management and boosts customer satisfaction. Organizations can enjoy unparalleled productivity, revenue growth, and business intelligence with Salesforce CRM:
Sales:
Sales Force Automation enables companies to drive sales productivity, increase visibility, and expand revenues with an affordable, easy-to-deploy service that delivers success to companies of all sizes.
Service & Support:
The Salesforce solution for customer service gets companies up and running in a matter of weeks with a call center application that is loved by agents and a customer self-service application— powered by Web 2.0—that generates new levels of customer loyalty.
Marketing:
Salesforce Marketing enables closed-loop marketing to execute, manage, and analyze the results of multichannel campaigns. Marketing executives can measure the ROI of their budgets, tie revenue back to specific marketing programs, and make adjustments in real time.
Analytics:
Salesforce Analytics empowers business users at every level to gain relevant insight and analysis. With real-time reporting, calculations, and dashboards, businesses can optimize performance, decision making, and resource allocation.
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